motor vehicle accidents Claims
When the road ahead is uncertain, we protect your rights.
A motor vehicle accident changes everything in an instant. Whether you were driving to work, riding your motorcycle, or crossing the street as a pedestrian, the physical, emotional, and financial toll can be overwhelming. Suddenly, you are forced to navigate a complex insurance system while trying to focus on your recovery.
In Ontario, motor vehicle accident claims are governed by a dual system: “no-fault” Statutory Accident Benefits (SABS) and tort claims against the at-fault driver. This regulatory framework is dense, frequently amended, and designed by insurance companies to minimize payouts.
Cook Reynolds LLP has spent over 40 years representing injured people across Hamilton, Burlington, St. Catharines, Niagara, and the Golden Horseshoe. We deal with motor vehicle accident cases every day. We know how insurers evaluate claims, and we know how to secure the compensation you need to rebuild your life.

Key facts about motor vehicle accidents in Ontario
- You are entitled to Accident Benefits regardless of who was at fault
- You have a strict two-year limitation period to file a lawsuit
- You must notify your insurer within 7 days of the accident to claim benefits
- You can sue the at-fault driver for pain, suffering, and economic loss
- Partial fault does not prevent you from making a claim
- We advance all costs for medical reports and experts – you pay nothing upfront
The Dual System: Accident Benefits and Tort Claims
The first thing to know is that in Ontario, there are typically two avenues for obtaining compensation following a motor vehicle accident. Understanding how these two systems interact is critical to maximizing your recovery.
1. Statutory Accident Benefits (SABS)
Because Ontario operates under a “no-fault” insurance system, you are entitled to claim accident benefits from your own insurance company, regardless of who caused the crash. If you do not have your own auto insurance, you can claim against the policy of the vehicle you were in, or the vehicle that struck you.
These benefits are designed to provide immediate financial support and medical care. Depending on the severity of your injuries, you may be entitled to:
- Income Replacement Benefits: Income Replacement Benefits to cover a portion of your lost wages
- Medical and Rehabilitation Benefits: Medical and Rehabilitation Benefits for treatments not covered by OHIP (e.g., physiotherapy, psychological counseling)
- Attendant Care Benefits: Attendant Care Benefits if you require someone to help you with personal care
- Non-Earner Benefits: Non-Earner Benefits if you suffer a complete inability to carry on a normal life
- Caregiver Benefits: Caregiver Benefits if you can no longer care for your dependents
Insurers routinely deny or prematurely terminate these benefits. We help you navigate the claims process, dispute denials, and ensure you receive the treatment you are entitled to under the Insurance Act.
2. Tort Claims (Suing the At-Fault Driver)
If your injuries were caused by another driver’s negligence, you may also have the right to file a lawsuit (a “tort claim”) against them. This is how you recover compensation that goes beyond what Accident Benefits provide.
Through a tort claim, you can seek damages for:
- Pain and suffering: Pain and suffering (general damages) for your physical and emotional trauma
- Past and future loss of income: Past and future loss of income that exceeds your Income Replacement Benefits
- Future care costs: Future care costs for long-term medical and rehabilitation needs
- Loss of housekeeping capacity: Loss of housekeeping and home maintenance capacity
- Out-of-pocket expenses: Out-of-pocket expenses related to your injury
To succeed in a claim for pain and suffering in Ontario, your injuries must meet a specific legal “threshold” — they must be a permanent, serious impairment of an important physical, mental, or psychological function. We work with leading medical experts to build the evidence necessary to prove your case.
Types of Motor Vehicle Accidents We Handle
The physics of a crash and the resulting legal claims vary significantly depending on the type of vehicles involved. We handle all motor vehicle claims, including:
- Car Accidents: From rear-end collisions to complex multi-vehicle pileups, we investigate the cause, establish liability, and pursue full compensation for drivers and passengers.
- Motorcycle Accidents: Motorcyclists lack the physical protection of an enclosed vehicle, often resulting in catastrophic injuries such as traumatic brain injuries, spinal cord damage, or severe fractures. We understand the unique biases motorcyclists face from insurers and juries, and we know how to overcome them.
- Pedestrian and Cyclist Accidents: When a motor vehicle strikes a pedestrian or cyclist, the law imposes a “reverse onus” on the driver. Under the Highway Traffic Act, the driver is presumed negligent unless they can prove otherwise. We leverage this legal advantage to protect the most vulnerable road users.
- Commercial Vehicle and Truck Accidents: Collisions involving transport trucks or commercial vehicles often involve complex liability issues, multiple insurance policies, and severe injuries.
What to do in the hours and days after a crash
The steps you take immediately after a motor vehicle accident can fundamentally alter the trajectory of your claim.
- First – seek medical attention. Go to the hospital or an urgent care clinic immediately, even if you feel “fine.” Adrenaline masks pain, and conditions like whiplash or concussions may not fully manifest for days. Be completely honest with the doctors about every area of your body that hurts.
- Second – report the accident. Call the police from the scene if there are injuries or significant property damage. You must also report the accident to your insurance company within 7 days to initiate an Accident Benefits claim.
- Third – preserve evidence. If you are physically able, take photos of the vehicles, the scene, and your visible injuries. Get the names and contact information of any witnesses.
- Fourth – do not speak to the other driver’s insurance company. They will likely call you and ask for a recorded statement. Politely decline and tell them to speak to your lawyer.
- Fifth – call Cook Reynolds. The sooner you involve a lawyer, the stronger your case will be. We will handle the insurance adjusters, file the necessary forms, and ensure no critical deadlines are missed.
The two-year limitation period
In Ontario, you generally have a strict two-year window from the date of the accident to file a lawsuit against the at-fault driver. If you miss this deadline, your claim is permanently barred.
However, building a strong motor vehicle accident case takes time. We need to gather police reports, secure complete medical records, consult with specialists, and understand the long-term prognosis of your injuries before we can accurately value your claim. Contacting a lawyer early gives us the runway needed to build an unassailable case.
Were you involved in a motor vehicle accident?
Talk to us first.
Cook Reynolds LLP represents people injured in car, motorcycle, and pedestrian accidents across Hamilton, Burlington, St. Catharines, Niagara, Brantford, and the surrounding Golden Horseshoe region. Our initial consultation is free, and there are no legal fees unless we win your case.
If you’ve been injured and aren’t sure what to do next, that is exactly what the consultation is for. For more detail on what to bring to your first meeting with us, read The Initial Lawyer Consultation: What to Bring With You. For more detail on what to bring to your first meeting with us, read The Initial Lawyer Consultation: What to Bring With You.
